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Works4Me -Learning
Works4Me-Learning is a knowledge-sharing and enablement program designed to empower IT professionals, service managers, and business leaders with practical insights into (AI-driven) Service Management, compliance (e.g. NIS2), and the Xurrent platform.
It combines hands-on coaching, interactive workshops, and expert-curated content to accelerate learning, close capability gaps, and drive smarter, faster service operations.
Types of Learning Sessions
Learning Curriculum
Works4Me offers a comprehensive range of Xurrent platform trainings tailored to different roles and needs, including Service Desk Training for frontline support teams, Administrator Training in both Starter and Advanced levels for platform setup and governance, Continuous Improvement Training focused on optimization and KPI-driven enhancements, and Service Catalog Management Training for designing and maintaining user-centric services. Additionally, Ad-Hoc and On-Demand Xurrent Training sessions are available to address specific customer requirements or evolving skill gaps, ensuring flexible and targeted learning at every stage of the Xurrent journey.
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