SIAM : Engaging with your suppliers
- Jean-Marie Van Cutsem

- Apr 20, 2020
- 1 min read
Updated: Jun 5
Is there a better moment than today to evaluate your external service providers?
Under normal circumstances, you have regular follow-up sessions where they conduct the contractually agreed monthly Service Level meetings at your offices. However, today, virtual meetings via Skype or Zoom are the closest alternatives to in-person meetings with our external suppliers.
Exchanging lengthy, PowerPoint-style reports and debating SLA and performance breaches may not be the most efficient use of your time right now.
You will need to repeat this process repeatedly with each of your external providers.
A SIAM-based Service Management Tool eliminates these lengthy and unproductive meetings, providing SIAM-ready reports out of the box to help you manage your internal and external service providers effectively.
Multi-sourcing suddenly feels like managing just one provider!
When it Works4me then it works4you

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