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Jean-Marie Van Cutsem
Apr 23, 20201 min read
Knowledge : Measuring The Effectiveness
Looks like the publication has been a success, you can clearly see the uptake in successful conversion of searches into knowledge that...
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Jean-Marie Van Cutsem
Apr 23, 20201 min read
Knowledge : Tagging your knowledge articles
Having the majority of the people in your organization working at home, you want to enable them to find the information that is important...
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Jean-Marie Van Cutsem
Apr 23, 20201 min read
Knowledge : How do you know what you do not know?
How do you know what you don't know during these times of 'Remote Working' while having less control over your workforce ? In another...
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Jean-Marie Van Cutsem
Apr 20, 20201 min read
Knowledge : Checking Usage Over Time
After having put a lot of effort in creating and providing additional knowledge articles to allow our remote workforce to be as...
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