Cost Control : Keep control of your licenses, not the supplier !

One of the crucial questions today is how organizations manage the license count and cost of their Service Management Platforms.

Organizations using traditional ITSM tools pay for licenses upfront for the entire contract duration, even when users cannot utilize the tools due to technical issues, quarantine, or partial shutdowns.

This represents a significant expense that many IT departments worldwide would prefer to exclude from their rapidly shrinking budgets.

Conversely, what do organizations do when they need to quickly scale up or establish Service Desks to support their remote workforce? Do they purchase or plead with suppliers for short-term licenses?

An alternative is to use modern ESM tools that offer the flexibility to scale licenses up or down as needed and charge based on actual usage (consumption-based).

Scaling up or down is done automatically by assigning or removing roles for users instantly. This eliminates the need for lengthy negotiations, and your finance department can anticipate exact costs for the next billing period.

If it Works4Me then it Works4You !

#4me #costcontrol