Surveys : How do I get Started?

How do you monitor the User Experience of all your employees working remotely?

As we all know, working from home can be stressful, especially for those who have never done it before.

As an IT organization, how can you determine and assess whether the tools and services provided to your employees are functioning as intended?

Modern Service Management tools allow you to request feedback from users when closing an Incident or Service Request.

What if you enhance this feature with a quick link to a dedicated Request Form that serves as a Survey, and alongside that, create an excellent Dashboard to display real-time feedback from these Surveys?

Alternatively, why doesn't your Marketing & Communications department send out a message asking employees to complete a Survey regarding their User Experience?

Simply include the same link in the communication email, and you're all set.